emailbudAI END-USER LICENCE AGREEMENT
Version 1.3
Last updated: 14/11/2026

PLEASE READ THIS AGREEMENT CAREFULLY. It limits our liability (clauses 11 and 12), makes you responsible for checking AI output and for the emails the Software files, moves and saves (clauses 6 and 7), and lets us end your licence if you share your account (clause 14). Nothing in it takes away rights you have under the Australian Consumer Law or other laws that cannot be excluded (clause 11.1).


1. WHO THIS AGREEMENT IS WITH, AND ACCEPTING IT

1.1 emailbudAI is provided by Duncan Stegmann, as an individual ("we", "us", "our"). This agreement is between you and us. We intend to transfer emailbudAI to a company we control. When we do, we will tell you by email or in the Software, this agreement will continue on the same terms between you and that company, and from then on "we", "us" and "our" mean that company.

1.2 You accept this agreement by ticking "I accept" in the installer or the Software, by installing, activating, signing in to or using the Software, or by installing it on someone else's behalf with the --accept-eula option. If you do not accept it, do not install or use the Software and, if you have already paid for a period you have not used, email support@emailbudai.com within 14 days for a refund of that period.

1.3 If you accept for an organisation (for example an employer or an IT administrator installing the Software for staff), you promise that you are authorised to bind that organisation, and "you" then means both you and that organisation. The organisation is responsible for its staff and contractors complying with this agreement.

1.4 The Software asks you to accept this agreement on each computer, and again when a new version of this agreement takes effect (clause 19.2).

1.5 You must be at least 18 years old, or the age of majority where you live, to accept this agreement.

1.6 Definitions. In this agreement:
 (a) "ACL" means the Australian Consumer Law in Schedule 2 to the Competition and Consumer Act 2010 (Cth);
 (b) "Software" means the emailbudAI program, its installer, launcher and updater, the emailbudAI Outlook add-in, the local services they run, updates, and the Documentation;
 (c) "Account" means your emailbudAI account at www.emailbudai.com;
 (d) "Licensed Computer" means the one computer on which your Account is signed in at a time;
 (e) "Plan" means the kind of Account you have: a First-adopter Account, a Personal Account (trial or subscription), a Company Account, or another plan we offer later;
 (f) "Your Content" means your emails, attachments, contacts, project information, files, settings, and anything the Software creates from them, including summaries, statuses, tasks, draft replies, reports, indexes and saved email files;
 (g) "AI Output" means anything produced by an artificial intelligence model through the Software, including summaries, statuses, suggested actions, draft replies, project placements, minutes and answers to questions;
 (h) "Third-Party Components" means software and AI models made by others that the Software installs or uses (clause 9);
 (i) "Website" means www.emailbudai.com and the services on it (sign-in, licence checks, updates, help cases and the forum);
 (j) "Documentation" means the user guides, quick guide, IT support guide, blog and help material we publish for the Software;
 (k) "Free Licence" means any use of the Software for which you pay nothing, including a First-adopter Account, a free trial, and early-access, beta or pre-release versions;
 (l) "Seat" means one named person's right to use the Software under a Company Account.

1.7 Term. This agreement starts when you first install, sign in to or use the Software, and continues until it ends under clause 14.

1.8 Clause 18 adds terms for customers outside Australia. Where it conflicts with another clause, it prevails for the customers it covers. It adds to your rights under the rest of this agreement and never reduces them.


2. THE LICENCE WE GIVE YOU

2.1 Subject to this agreement, we give you a personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the Software on one Licensed Computer at a time, for as long as your Account is active and in good standing.

2.2 You may use the Software for your own email, including your work email, for your own personal or internal business purposes, if you are allowed to (clause 8).

2.3 First-adopter Accounts. A First-adopter Account is created with a personal invite code. It is provided free of charge, for the person it was issued to only, for as long as we offer the Software to the public (clause 14.4). It is not a licence for your employer, colleagues or any organisation, and it cannot be transferred, sold, shared or pooled. Organisations need their own plan.

2.4 Personal and Company Accounts. A Personal Account may include a free trial and then a paid subscription (clause 13). A Company Account, when we offer it, is bought by an organisation for a number of seats; each seat licenses one named person on one Licensed Computer at a time, and seats may be reassigned only as the Website allows (clause 13.6). An organisation's employees and contractors may use the Software to do work for it, each with their own Account and Seat, and the organisation is responsible for their compliance with this agreement.

2.5 Moving computers. You may move your Account to another computer by signing in there and choosing "Move to this PC", which signs the previous computer out. Moves are limited (currently two in any 30 days). If your Licensed Computer fails, is replaced or is stolen, sign in on the new one or email support@emailbudai.com and we will sign the old one out at no charge.

2.6 You may make one backup copy of the installer for your own use. All rights not expressly granted to you are reserved by us.

2.7 Free Licences. A Free Licence is supplied "as is" and "as available" (clause 11.4), without any support or response times we may offer on paid Plans. We may change a Free Licence's features. We will give notice before we withdraw a Free Licence: at least 60 days for a First-adopter Account (clause 14.4), and at least 14 days for any other Free Licence, unless clause 14.3 lets us suspend immediately or an early-access or pre-release version has a defect that could damage your email or files. We pay nothing when a Free Licence ends.

2.8 Early-access and pre-release versions can mis-sort, mis-file, mis-save or wrongly move emails, and can produce wrong AI Output. Keep backups, and do not rely on them for emails or records you must keep or issue unless you have checked the result yourself.

2.9 Unreleased features. While a feature is unreleased (for example one you see in a pre-release version or one we show you privately), you must not publish screenshots, descriptions or benchmarks of it without our written consent. This ends when we release the feature publicly, and it never stops you from publishing your own review of the Software or of any released feature. Features we describe publicly as "future development" are not unreleased features for this clause.


3. WHAT YOU MUST NOT DO

3.1 You must not, and must not let anyone else:
 (a) share, sell, rent, lease, lend, sublicense, assign or transfer the Software or your Account, or let anyone else use your Account or invite code;
 (b) use the Software on more computers than your Plan allows, or get around, disable, tamper with or interfere with the sign-in, licence check, computer limit, update checks, licence-agreement acceptance or any other protection, or install a version that has been modified to do so;
 (c) copy the Software (except as clause 2.6 allows), modify it, create derivative works of it, or remove or change any notice, label or licence text in it;
 (d) decompile, disassemble or reverse-engineer the Software, or otherwise try to derive its source code, except as clause 3.3 allows;
 (e) host the Software or make it available to others as a service, run it on a shared or virtual computer that lets people outside your organisation use it, or use the Software or the Documentation to design, build or train a competing product (this does not limit what you may do with Your Content);
 (f) use the Software to break any law, to infringe anyone's rights, to send spam, to access mailboxes or folders you are not authorised to access, or in breach of your email provider's terms or an AI model's licence or use policy (clause 9);
 (g) probe, scan, overload or attack the Website or our systems, or use them in a way that affects other users;
 (h) post anything unlawful, offensive, private or confidential on the forum, or post invite codes publicly.

3.2 Export and sanctions. You must not use, export or re-export the Software in breach of any export control or sanctions law of Australia, the United States or any other country that applies to you, and you promise that you are not a person those laws prohibit us from dealing with.

3.3 Clause 3.1(d) does not apply to anything the law lets you do despite it, including under sections 47B to 47F of the Copyright Act 1968 (Cth) (reproduction for normal use, back-up copies, interoperability, error correction and security testing), Articles 5 and 6 of Directive 2009/24/EC in the European Union and the European Economic Area, and sections 50A to 50C of the Copyright, Designs and Patents Act 1988 in the United Kingdom. Those laws make a contrary term void, and nothing in this agreement is intended to exclude those rights. Before relying on this clause, please ask us at support@emailbudai.com: we would rather give you the information you need than have you decompile the Software.


4. ACCOUNTS AND LICENCE CHECKS

4.1 You must give a working email address you control, keep sign-in codes to yourself, and tell us promptly if you think someone else has used your Account. You are responsible for everything done through your Account.

4.2 To check your licence, the Software sends the Website your email address, your computer's name, a one-way fingerprint of the computer (made from Windows' machine identifier; the identifier itself is not sent), its memory and graphics card, and the Software version. It checks about once a day and keeps working offline for up to 7 days after the last successful check. After that, it may stop working until it can check again.

4.3 We may refuse, suspend or end an Account that breaks clause 3 (clause 14).

4.4 What the Software sends us. Apart from signing you in, the Software sends us only the following:
 (a) Sign-in: your email address, the sign-in code we emailed you and, if you have one, your invite code.
 (b) Licence checks: what clause 4.2 describes. We record which computer is signed in to your Account, with its Software version and when it was last seen, and the internet address each request comes from.
 (c) Update checks: unless your organisation has turned updates off, the Software asks the Website whether a newer version exists, at most about every 4 hours, sending only its own version number. Updates are downloaded from the Website and checked against their digital signature before they are installed (clause 17).
 (d) Help requests: what clause 10.1 describes, and only when you send one.
 (e) Anything you post on the forum or send us yourself.
Apart from (d) and (e), the Software does not send your emails, attachments, their names or their contents to us. Your email is read, summarised, sorted, saved and searched on your computer and in the folders you choose. The Outlook add-in is served from your own computer, not from us.

4.5 Sign-in and licence checks cannot be turned off, because the licence depends on them. Help requests are sent only when you choose, and you can leave out the logs.

4.6 We use this data to provide and license the Software, prevent unlicensed use, answer help requests, find and fix problems, and decide what to improve. We do not sell it. The Website runs on Cloudflare; emails from us are sent through Resend; payments are handled by our payment provider (clause 13.2). We remove the logs attached to a help request 90 days after the request is resolved, and delete the request 365 days after it is resolved. We keep account and licensing records for as long as we need them for licensing, tax and audit purposes.

4.7 If you install or manage the Software for others, you are responsible for telling them what the Software sends us.


5. YOUR CONTENT AND YOUR DATA

5.1 You own Your Content. We do not claim any rights in it.

5.2 The Software reads your email and keeps Your Content on your Licensed Computer and in the folders you choose. Your Content is not sent to us, except what you choose to send in a help request (clause 10) or post on the forum.

5.3 By default the AI runs on your computer through Ollama. If you (or your organisation) choose an online AI service instead, the text the AI works on is sent from your computer to that service under its own terms, not ours, and you are responsible for that choice.

5.4 The Software connects to your email using the method you choose (classic Outlook, Microsoft 365 / Microsoft Graph, or IMAP) and the permissions you or your administrator approve. It acts as you, with your permissions, and only does what you ask it to or set it to do.

5.5 Our privacy policy at www.emailbudai.com/privacy.html explains what personal information we collect, why, where it is kept and your choices. It forms part of this agreement.

5.6 You are responsible for backing up Your Content. The Software is not a backup or records-management system, and we do not keep copies of Your Content.


6. AI OUTPUT, AND PROFESSIONAL JUDGEMENT

6.1 AI Output is generated automatically and can be wrong, incomplete, out of date, misleading or inappropriate, and can state wrong things confidently, especially about technical, engineering, legal, financial, compliance, safety, price, quantity and date matters, and about who is responsible for what.

6.2 The Software is an aid for reading, organising and finding email. It is not a substitute for reading the original emails, or for professional advice or judgement. You are responsible for every email you send, every task you rely on, every decision you make and every document you issue, whether or not AI Output was involved. Check AI Output against the original emails before relying on it.

6.3 Do not rely on AI Output for anything where a mistake could cause injury, death, damage to property, a breach of law or contract, or significant financial loss, without independent verification by a suitably qualified person.

6.4 Similar input can produce different output, and AI Output may resemble output given to others. We do not promise that AI Output is unique, accurate or fit for any purpose.


7. FILING, SAVING AND MOVING EMAIL

7.1 Some features change things in your mailbox and folders when you use them or turn them on, including: saving emails as files into project folders (including SharePoint, OneDrive and Teams); adding the "Saved with emailbudAI" category; moving saved emails into Inbox folders; creating Outlook folders; filing whole conversations; filing sent emails automatically or on send; holding a sent email until a project is chosen (if your organisation requires it); and removing a saved copy from a project folder when you move an email to a different project (clause 7.3).

7.2 Placement of emails into projects is partly automatic and can be wrong. You are responsible for checking where emails have been placed, saved and moved, and for your organisation's record-keeping, retention, privacy and confidentiality obligations. Do not use these features on mailboxes or folders you are not authorised to change.

7.3 When you move an already-saved email to another project, the Software removes the copy it saved in the old project folder. It keeps local and network copies for 30 days in a holding folder on your computer, and sends SharePoint and OneDrive copies to that site's recycle bin. It never removes a copy saved by someone else or a file changed after it was saved. After those 30 days, or once a recycle bin is emptied, removed copies cannot be recovered.

7.4 The Software never deletes emails from your mailbox and never sends email on its own.

7.5 Before turning on features that affect other people's mailboxes, shared folders or company systems, test them and get any approval your organisation needs.


8. USING THE SOFTWARE AT WORK

8.1 You are responsible for complying with your employer's or client's policies about software, email, data, confidentiality and AI, and for getting any permission you need before installing the Software on a work computer, connecting it to work email or saving work email to project folders.

8.2 If you install or manage the Software for an organisation, you are responsible for its configuration, the administrator settings you choose, the permissions you grant, and making sure the people using it are told about and agree to this agreement.

8.3 We are not responsible for any breach of an employer's, client's or regulator's requirements caused by your use of the Software.


9. THIRD-PARTY SOFTWARE, AI MODELS AND MICROSOFT

9.1 The Software installs and uses Third-Party Components, including Python, Python libraries, Ollama, Microsoft Edge WebView2 and the AI model you choose, each licensed by its own authors under its own licence. Those licences apply to those components and prevail over this agreement for them. Their notices are in app\legal\THIRD-PARTY-NOTICES.txt and under More > Licence agreement and notices in the Software.

9.2 AI models are downloaded through Ollama and licensed to you by their makers, not by us: for example the Llama 3 Community Licence and Acceptable Use Policy (Meta), the Gemma Terms of Use and Prohibited Use Policy (Google), and the Apache 2.0 licence (gpt-oss, Mistral Small). You must follow the licence and use policy of the model you use. Llama models: Built with Llama.

9.3 emailbudAI is not affiliated with, endorsed by or sponsored by Microsoft, Meta, Google, OpenAI, Mistral AI, Ollama or Anthropic. Microsoft, Outlook, Microsoft 365, Windows, SharePoint, OneDrive and Teams are trademarks of Microsoft. Other names are trademarks of their owners and are used only to describe compatibility.

9.4 Third-party services (including Microsoft 365, your email provider, online AI services and the model download servers) can change, limit or stop what the Software relies on. We will make reasonable efforts to keep the Software working, but we are not responsible for interruptions or changes they cause, subject to clause 11.1.


10. HELP REQUESTS, DIAGNOSTICS AND FEEDBACK

10.1 If you use Help, the Software sends us your message and, if you leave "Include logs" ticked, the newest part of its log files with email addresses, passwords, keys and tokens blanked out, plus your Software version and basic details of your computer. The Software shows you what will be sent before you send it. Logs can still contain email subjects, file names and folder paths. We use help requests only to answer you and improve the Software, and handle them under our privacy policy.

10.2 If you give us ideas, suggestions or feedback (including on the forum), you give us a perpetual, irrevocable, worldwide, royalty-free licence to use them without payment or credit. You do not give us rights in Your Content by doing so.


11. AUSTRALIAN CONSUMER LAW AND WARRANTIES

11.1 Nothing in this agreement excludes, restricts or modifies any right, remedy, guarantee, warranty or other term that cannot lawfully be excluded, restricted or modified, including the consumer guarantees under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) ("Non-Excludable Rights"). Every limitation in this agreement applies only to the extent the law allows.

11.2 If you are a consumer under the Australian Consumer Law: our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If a failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.

11.3 Where we are allowed to limit our liability for a failure to comply with a consumer guarantee (for example under section 64A of the Australian Consumer Law, where the goods or services are not of a kind ordinarily acquired for personal, domestic or household use), our liability is limited, at our option, to supplying the services again or paying the cost of having them supplied again.

11.4 Subject to clause 11.1, the Software, AI Output, the Website, free Plans, trials and early-access versions are provided "as is" and "as available", and we give no other warranty, representation or guarantee, express or implied, including that the Software will be uninterrupted, error-free or secure, that AI Output will be accurate, that emails will be placed, saved or moved correctly, that the Software will work with every email account, version of Outlook or computer, or that it is fit for any particular purpose.

11.5 Early access. The Software is currently offered as an early-access product. Features may change, be added or be removed, and early versions may contain errors. Keep backups and check results.


12. LIMITATION OF LIABILITY

12.1 Nothing in this agreement limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, for fraud, or under Non-Excludable Rights.

12.2 Subject to clauses 11 and 12.1, we are not liable to you, whether in contract, tort (including negligence), under statute or otherwise, for any:
 (a) indirect, consequential, special or incidental loss;
 (b) loss of profit, revenue, business, contracts, opportunity, goodwill or anticipated savings;
 (c) loss, corruption, mis-filing or disclosure of data or emails, including emails placed, saved, categorised or moved by the Software, or copies removed under clause 7.3;
 (d) project delay, rework, liquidated damages, or claims by your clients, employer or other third parties;
 (e) loss arising from your reliance on AI Output, or from emails sent or decisions made by you;
 (f) loss arising from Third-Party Components or services, your computer, network or mail system, or from your breach of this agreement.

12.3 Subject to clauses 11 and 12.1, our total liability to you for all claims under or in connection with this agreement and the Software is limited to the fees you paid us for one month of the Software: the most recent month you paid for before the event giving rise to the first claim (for a Company Account, that month's fees for the Seats concerned). If you paid nothing (including on a First-adopter Account, trial or early-access version), our liability to pay you money under this clause is nil.

12.4 Our liability is reduced to the extent that you, your organisation or a third party caused or contributed to the loss, including by not following this agreement, the documentation or the Software's warnings, or by not keeping backups.

12.5 You must take reasonable steps to mitigate any loss.


13. FEES, TRIALS AND SUBSCRIPTIONS

13.1 Personal Accounts may start with a free trial. After it, the AI features need a paid subscription; mail, search and To Do keep working without one.

13.2 Subscriptions are charged in advance, monthly unless stated otherwise, at the price shown before you subscribe, through our payment provider (currently Creem), which acts as seller of record and handles payment, tax and invoices under its own terms.

13.3 Subscriptions renew automatically until cancelled. You can cancel at any time from your account page, or by emailing support@emailbudai.com from your Account's email address with the subject "Cancel my emailbudAI subscription". You do not need to give a reason, and we will confirm the cancellation by email. Cancellation stops the next renewal and takes effect at the end of the paid period and you keep access until then. Except where clause 11 says otherwise, fees already paid are not refundable.

13.4 We may change prices for future periods with at least 30 days' notice by email. If you do not agree, you can cancel before the new price applies.

13.5 First-adopter Accounts are free. We do not charge for a First-adopter Account; you pay only if you choose to buy something else, such as a Company Account for your organisation.

13.6 Company Accounts are charged per Seat, per month, in advance, with a minimum number of seats (currently 10) shown before you buy. The organisation pays for every seat it has bought, whether or not each seat is in use, and clauses 13.2 to 13.4 apply to Company Accounts as well.

13.7 Fees are in Australian dollars unless the checkout shows another currency, and the price shown at checkout includes any GST, VAT or sales tax that must be charged on it. You are responsible for any other taxes or duties that apply to you.

13.8 If a payment fails, our payment provider will ask you to update your payment details. The AI features keep working for a short grace period (currently 3 days) after the paid period ends, and then stop until you pay; your mail, search and To Do keep working (clause 13.1).

13.9 If you bought through a reseller or a payment provider that sells the Software as the merchant of record (clause 13.2), that seller's terms govern the purchase and payment, and this agreement governs your use of the Software.


14. SUSPENSION AND TERMINATION

14.1 You may end this agreement at any time by uninstalling the Software and, if you wish, asking us to delete your Account.

14.2 We may suspend or end your Account, Plan or licence by written notice if you materially breach this agreement and do not fix the breach (if it can be fixed) within 14 days of our notice.

14.3 We may suspend your Account immediately, and tell you why within 2 business days, if we reasonably believe you have shared your Account or invite code, got around the licence check or computer limit, used the Software unlawfully, or put the Website or other users at risk.

14.4 We may stop offering the Software, a Plan (including First-adopter Accounts) or a feature, with at least 60 days' notice by email. If you have paid in advance for a period you then cannot use, we will refund the unused part.

14.5 When this agreement ends: your licence ends; you must stop using the Software and uninstall it; and the Software will stop working after the offline period in clause 4.2. Your Content stays yours and stays usable: emails the Software saved as files, weekly reports, tasks you exported and your local data remain on your computer and in your folders. You may keep using, sharing and archiving them after this agreement ends, without any further payment to us, and we will not disable, lock or remove them.

14.6 Clauses 2.9, 3, 4.6, 5.1, 6, 7, 9, 10.2, 11, 12, 13.9, 14.5, 15, 16, 18 and 19, and any other clause that by its nature should, survive the end of this agreement.


15. INDEMNITY

15.1 To the extent the law allows, you indemnify us against any loss, damage, cost (including reasonable legal costs) or liability we suffer arising from: (a) your breach of clause 3 or 8; (b) your use of the Software on mailboxes, folders or data you were not authorised to access or change; or (c) any claim by your employer, client or a third party arising from your use of the Software or AI Output, except to the extent we caused it.

15.2 This clause does not apply to you as a consumer to the extent it would be unfair or unenforceable under the Australian Consumer Law.


16. INTELLECTUAL PROPERTY

16.1 We (and our licensors) own the Software, the Website, the documentation, the emailbudAI name and logo, and all intellectual property rights in them, including in updates and in anything we make in response to feedback.

16.2 This agreement does not give you any rights in our trademarks. We will not use your name, your organisation's name or logo in our marketing without your written permission.


17. UPDATES, SECURITY AND THE INSTALLER

17.1 The Software tells you when a new version is available and installs it when you choose, or automatically if you or your organisation set it to. Updates are covered by this agreement unless they come with a new one.

17.2 We may mark an update as required (for example to fix a security problem or keep the Software working with Microsoft 365). Versions older than a required version may stop working until updated.

17.3 Updates are digitally signed and checked before they are installed. The installer file itself is not yet code-signed with a commercial certificate, so Windows SmartScreen and some antivirus programs may warn about it. Download the installer only from www.emailbudai.com. We are not responsible for copies obtained elsewhere.

17.4 The emailbudAI Outlook add-in is not listed in Microsoft's add-in store. You add it to Outlook yourself (or your organisation does), following the User Guide.

17.5 You are responsible for keeping your computer, Windows, Outlook and security software up to date.


18. CUSTOMERS OUTSIDE AUSTRALIA

18.1 If you are a consumer in another country, you keep the protections that the consumer laws of your country give you and that cannot be excluded by agreement. Where this agreement conflicts with those laws, those laws prevail, to the extent they apply.

18.2 New Zealand: if you are a consumer, you keep your rights under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986. If you acquire the Software for business purposes, you agree that the Consumer Guarantees Act 1993 does not apply.

18.3 European Union, European Economic Area and United Kingdom: if you are a consumer, the limitations in clauses 12.2 and 12.3 do not limit our liability for loss that was reasonably foreseeable or that we caused by breaching our legal obligations, and you may bring proceedings in the courts of the country where you live.

18.4 United States: TO THE EXTENT PERMITTED BY LAW, THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW THESE EXCLUSIONS, SO THEY MAY NOT APPLY TO YOU. The Software is "commercial computer software" provided with the rights in this agreement only.

18.5 Canada: if you are a consumer, the consumer protection laws of your province or territory prevail over any inconsistent clause.


19. GENERAL

19.1 Governing law. This agreement is governed by the laws of Queensland, Australia. You and we submit to the non-exclusive jurisdiction of its courts and the courts that hear appeals from them, subject to clause 18.

19.2 Changes. We may change this agreement for a valid reason (for example a change in law, a new feature or Plan, a security need, or to make it clearer), with at least 30 days' notice by email or in the Software, except changes needed sooner by law or for security. The Software will ask you to accept the new version before you continue using it. If you do not accept a change that is materially worse for you, you may stop using the Software and, if you have paid in advance, we will refund the unused part.

19.3 Notices. We send notices to your Account's email address. You send notices to support@emailbudai.com. A notice is received when sent, unless the sender receives a delivery failure.

19.4 Assignment. You may not assign or transfer this agreement or your Account without our written consent. We may assign this agreement to a buyer of, or successor to, the Software or our business, on notice to you, and this agreement then continues on the same terms. This includes a company we control to which we transfer the Software (clause 1.1).

19.5 Force majeure. We are not liable for failure or delay caused by events beyond our reasonable control, including failures of internet, cloud, email or AI services, outages, cyber attacks, natural disasters, epidemics, war, or government action.

19.6 Severability. If any part of this agreement is invalid or unenforceable, it is read down to the extent necessary, or if that is not possible severed, and the rest continues to apply.

19.7 Waiver. If we do not enforce a right, we have not waived it. A waiver must be in writing.

19.8 Entire agreement. This agreement, the privacy policy and the terms of use at www.emailbudai.com/terms.html are the whole agreement between you and us about the Software and replace any earlier agreement or understanding, except that nothing excludes liability for misleading or deceptive conduct or fraud. If they conflict, this agreement prevails for the Software.

19.9 Relationship. Nothing in this agreement creates a partnership, joint venture, agency or employment relationship.

19.10 Interpretation. Headings and examples are for convenience only. "Including" means "including without limitation". The singular includes the plural.

19.11 Contact: support@emailbudai.com, www.emailbudai.com/help.html