Privacy
Last updated [date]. This explains what [your full name or business name] ("we") collects to run emailbudAI accounts, and why. We follow the Australian Privacy Principles.
The short version
We never see your emails. emailbudAI reads and summarises your mail on your own PC. Our server only knows who you are, which PC your account is on and whether your account is active.
What our server keeps
| What | Why |
|---|---|
| Your email address | To sign you in and to contact you about your account. |
| Sign-in codes (stored only as a one-way hash, for 10 minutes) | To check the code you type. |
| Your PC's name (for example DESKTOP-4F2), a one-way fingerprint of the PC, and when it last checked in | To keep your account to one PC and to show you which PC it's on. |
| Your PC's memory and graphics card, and the emailbudAI version | To check the minimum specification for Founding members, and to know when it's safe to stop supporting old versions. |
| Your plan, trial dates and subscription status; the invite code you used | To decide what your account includes. |
| Forum posts, replies and votes; help requests (see below) | To run the forum and answer you. |
| Your payment provider's customer id | To open your billing page. Card details go to Creem, never to us. |
Forum posts and help requests
Forum: what you post and reply is public, under the name you choose. Your email address isn't shown. We email you when someone replies to your post.
Help requests (the Help button in the app, or the Help page): we keep your message and email address, and, if you leave "Include logs" ticked, the newest part of emailbudAI's own log files with email addresses, passwords and keys blanked out, plus your emailbudAI version, Windows version, PC name, memory, graphics card and which mail connection and AI engine you use. The app shows you exactly what is sent before you send it. We use it only to answer your request, then delete the logs 90 days after the case is resolved and the case itself after a year.
What stays on your PC
Your emails, summaries, tasks, projects and settings stay on your PC (and in the project folders you choose to save to). If you choose an online AI service instead of the built-in one, the text it summarises goes from your PC to that service, under its own privacy terms, not to us.
Who helps us run it
- Cloudflare: hosts the website and the account database.
- Resend: sends the sign-in code emails.
- Creem: takes payments, as seller of record.
These services may store data outside Australia. We only give them what they need to do their job.
How long we keep it
Sign-in sessions are removed after 30 days (website) or 180 days (app) without use. Your account stays until you ask us to delete it; we then delete it within 30 days, except records we must keep by law (for example payment records, which Creem keeps).
Your choices
You can see your account and sign your PC out on your account page. To get a copy of what we hold, correct it or delete your account, email [support email address]. If you're not happy with our answer, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).